We do not accept returns of Custom-made products.
We go to great lengths to ensure that your product is created to your desired specifications but issues do arise that are beyond our control. When that occur it renders us unable to accept returns of the custom-made products affected. Custom-made products (as the terms imply) are made specific to your vehicle, per your order and from information you have provided to us. As such, Taj Mahal Covers DOES NOT ACCEPT returns for wrong color, model year given, make or wrong model given.
We thank you in advance for your understanding.
We take pride in the quality of our engineering, design, workmanship and material selected so we will fix or exchange (identical item) any defective item that is due to issues with material and/or our workmanship.
Item(s) being returned must fall within our warranty period. Also, please note that the color settings on your computer system can cause the displayed colors on your monitor to vary from the actual colors of our being shown on our web site. In these cases, if you are not sure about a color choice then contact us and we will do our best to address the issue.
Include the RGA Code when you ship your product(s) back to us. Place the RGA Code prominently on the outside of the package. Ensure that the the item(s) is repackaged in the original box with all parts, plastic bags, and instruction sheets where applicable. The item must be repackaged as it was originally shipped because missing items or damage other than what was originally claimed in your initial communication with us could void the return attempt and the product returned.
Never return an item without an RGA code.
Should you attempt to do so, no credit will be given and the item refused and returned to you -- the sender. All returns are subject to a 15% restocking fee as determined by Taj Mahal Covers restocking and returns representatives or a minimum $14.95 return shipping charge.
Thanks in advance for your understanding. Thanks for your patronage.
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